Scottish Borders Council

We have been working with Scottish Borders Council since 2018.

We were originally engaged to re-implement their Business World solution. We have then since upgraded their system to Milestone 7 which included IST across all modules, provided training to their internal team to support UAT & BAU.


Scottish Environmental Protection Agency

In 2007, H-ITC was selected to provide go-live support following the implementation of Unit 4 Business World. Subsequent to this, Expenses, Timesheets & HR Learning & Development modules have been implemented. Certain aspects of Payroll were re-implemented to enhance the system. Most recently Management Dashboard, Contracts module & Income Manager have also been implemented. A contract for ongoing support is in place.


West Dumbartonshire Council

In 2014, H-ITC was appointed to upgrade the Unit 4 Business World software from 5.4 to 5.5.3. This included Financials (including Procurement) & Miscellaneous Income. A re-write of all ARC Reports was also commissioned. Since then, H-ITC has provided ongoing maintenance & support.


The Glasgow School of Art

In 2015, H-ITC was appointed for the Milestone 6 upgrade of Unit 4 Business World Financials (including Procurement) & Income Manager. In 2016, the Fixed Assets module was also implemented. Following on from this, an agreed contract for the provision of ongoing support was signed off.



H-ITC was appointed to implement the Unit 4 Business World HR module in 2011. Since then, in addition to providing ongoing support of this, a new suite of Management Reports have been developed.


idox group

Since 2014, H-ITC has been responsible for the ongoing support of the Unit 4 Business World HR, Financials (including Procurement) & PCB modules.



In 2012, H-ITC was selected to implement Unit 4 Business World Financials (including Procurement), Project Costing & Billing & HR. Subsequently, the Planner Module & a Management Dashboard has been implemented.

Current contract includes the support of the Budget Management Process & Revenue Recognition.


Skills Development Scotland

H-ITC was selected to implement Unit 4 Business World in 2012 for the HR & Financials modules (which included the Procurement module). Since then, an ongoing support contract has been in place.


Standard Life Investments

In 2015, H-ITC was appointed the contract for ongoing maintenance and upgrades to the Unit 4 Business World Finance system.

University West of Scotland

In 2010, H-ITC was appointed to assist in a system upgrade within Unit 4 Business World moving from version 5.4 to 5.5.3. This included all Financial modules (GL, AP, AR) as well as Purchasing & Sales Logistics, PCB, Bank Reconciliation as well as UK based modules such as Student Records Interface (for student tuition fees & accommodation), Periodic Supplier Payments & Auto-allocations. This was a six-month project.

In 2015, we were requested to undertake a review of the Chart of Accounts & to then subsequently undertake the recommended upgrade.