Services

WHAT WE DO...

We offer a variety of services to our clients including

DEVELOPMENT SERVICES
Even a handmade suit may need some alterations to make the fit just right. System implementations work the same way—it isn’t always one system fits all. That’s why H-ITC offers a customisation service where we work with you to find a solution to any problem you have, however big or small. While we are equipped to implement system software as is, we are also able to customise. A simple customisation of your system can improve the experience for all your end-users, saving you time and money when using the system.
IMPLEMENTATION SERVICES
ERP solutions are an important investment for your organisation. Our goal is to help our customers to achieve sustained maximum value from that investment – as quickly and easily as possible. Our methodology is a proven, structured approach based on our experience of achieving successful projects that satisfy customer requirements, on time and on budget, leaving our customers with the ability and knowledge to keep adapting their system in the future.
HEALTH CHECK SERVICES

As a part of the health check service, H-ITC will analyse your system and its best fit with your organisation’s current requirements. All recommendations and strategies are documented to assist you in moving forward and where required estimated for future works to be undertaken.

Benefits of a Health Check: Assist you in being Change Ready, maximise your systems to make sure they are working for you and improve staff and end-user satisfaction.

When to have a Health Check: Changing Business Requirements due to growth or employee turnover, performance concerns relating to system set-up or configuration, your system was implemented over 3 years ago or you don’t have the expertise to conduct a system analysis.

How does a Health Check Work?: When you engage with us, we will embark on a journey together to improve your system efficiency.

CUSTOMER SUPPORT
At H-ITC, we are committed to ensuring our customers receive market leading support services to make the most out of their solution. Our support team are highly trained and passionate about making our customers happy.